To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.
Return Policy — Top Shower Head
Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refund Policy for TopShowerhead.com
At TopShowerhead.com, we are dedicated to providing our customers with the best quality showerhead products available today.
We understand that making a purchase online can be a big decision, and we want to ensure that you are delighted with your purchase.
That’s why we offer a no-hassle refund policy.
This refund policy applies to all purchases made on www.topshowerhead.com.
Refunds (if applicable)
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a few days.
If you are unhappy with your purchase, we will gladly accept any returns within 30 days of the date of purchase. All returns must be in their original packaging and in new, unused condition.
We will provide a full refund to the original payment method. If the payment has been made by credit or debit card, we will refund the card used for the purchase.
If you have received a defective, damaged, or incorrect item, we will offer a full refund or exchange, subject to our inspection of the returned item.
If you are returning an item due to an error on our part, we will cover the cost of return shipping and provide a full refund for the product and any applicable shipping charges.
If you are returning an item for any other reason, you will be responsible for the return shipping costs.
How to Request a Refund
If you want a refund or exchange, please get in touch with us at [email protected] or 1-888-123-4567.
We will provide you with further instructions for returning the item.
At TopShowerhead.com, we want to ensure customers are delighted with their purchases. We will do our best to make the return process as quick and easy as possible.
If you have any other questions or concerns, please get in touch with us anytime.
Thank you for shopping with TopShowerhead.com!
Late or missing refunds (if applicable)
If you haven’t received a refund, recheck your bank account.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please get in touch with us at info@TopShowerHead.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same thing, email us at info@TopShowerHead.com and send your item to 2 Winchester Rd, Livingston, NJ 07039, USA
To return your product, you should mail your product to:
Top Shower Head
Address:2 Winchester Rd, Livingston, NJ 07039, USA
Phone:+1 862 352 7201
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For any inquiries, please get in touch with us at +1 862 352 7201